This Privacy Policy describes how LaderaLegacy Appliance Repair (we, us, our, or LaderaLegacy), located at the website associated with our appliance repair services, collects, uses, and shares personal information. By using our website or services, you agree to the terms outlined in this policy.

Information Collection

We collect personal information that you provide directly through our call request form, which includes your name, phone number, and email address. We may also collect non-personal information automatically through the use of cookies or web beacons as you navigate and interact with our website to improve the user experience.

Use of Information

We use the information collected to respond to your inquiries, manage appointment requests, provide service-related information, and improve our services. By contacting us, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Information Sharing

We may share your information with trusted partners who assist us in operating our website and conducting our business. These partners are obligated to keep your information confidential and secure. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as required by law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Disputes and Liability

By using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. You agree that the maximum compensation for any claims is limited to $100. Furthermore, you agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out of receiving communications from us, you may do so by contacting us at our phone number (310) 742-5261.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Information

If you have any questions about this policy or our privacy practices, please contact us at our phone number (310) 742-5261.